Bilingual Intake Specialist Job at Childserv, Waukegan, IL

RWdLRWhmUFNxZmJybU9ESlllR3VDUm9UblE9PQ==
  • Childserv
  • Waukegan, IL

Job Description

Kids Above All is seeking a talented Bilingual Intake Specialist to join our team.

Job Summary: Reporting to the Lake County Early Childhood Supervisor, with support from program coordinators and clerks, the Intake Specialist’s basic function is to maintain active status of re-determinations, assure full enrollment, maintain internal reporting on re-determination status, ensure families are approved for services, and maintain eligibility for Child Care Assistance Program (CCAP).

Essential Functions:

  • Inform parents in person, by mail, phone and/or email; in a timely and sensitive manner, when their re-determinations are due
  • Provide excellent customer service to parents and other providers over the phone and/or in person
  • With parents, complete, assess and determine eligibility for home childcare services as determined by IDHS policies and procedures including verification of documentation submitted in the state database IPACS, CCMS or other designated site(s)
  • Create and maintain reports of re-determination status for children and family eligibility in CCAP
  • Meet with parents in the office and/or at their home daycare provider to assist with re-determinations
  • Assist FCCH Coordinators and Clerks in preparing all required, accurate IDHS and Kids Above All (KAA) documentation as needed to ensure eligibility for the Child Care Assistance Program (CCAP)
  • Inform KAA Finance Department of any changes in parent copayments and/or contact information as a result of re-determination
  • Assist FCCH Coordinators with enrollment of families and recruitment
  • Assist parents in KAA Service Plan
  • Meet at least monthly with Lead FCCH Coordinator or Early Childhood Supervisor for supervision and support
  • Make referrals to other agencies and/or hotlines for any additional community resources families may need
  • Assist in translation of parent announcements and letters, etc.
  • Ensure confidentiality of parent information received and managed by the agency
  • Meet at least monthly with full FCCH Team
  • Participate in mandatory monthly all-site meetings and other agency event as necessary.
  • Attend mandated and other appropriate workshops/presentations that will promote professional development.
  • Responsible for the program complying with all IDHS and KAA performance standards, including promoting the health and safety of all the children, following sanitation procedures and universal precautions, complying with the Confidentiality and Child Abuse & Neglect Acts as a mandated reporter, and other KAA Policies and Procedures
  • Other duties as assigned

Qualifications:

  • High School Diploma or equivalent; Associate’s Degree preferred
  • Experience with customer service
  • Familiarity with Child Care Assistance Program strongly preferred
  • Experience with data entry
  • Strong organizational and filing skills
  • Fluent in English and Spanish
  • Valid driver’s license and provide own transportation to various locations throughout the county
  • Home internet access
  • This is a full-time position with benefits.

Salary: $42,500 w/ a $1,000 bonus for being bilingual.

The above statements are intended to describe the general nature and level of work to be performed by the person in this position. This description does not state or imply that the above are the only duties and responsibilities assigned to this position. All job requirements are subject to possible modification.

Job Tags

Full time,

Similar Jobs

Serigor Inc.

Business Analyst/Consultant -IV (Remote) Job at Serigor Inc.

 ...Job Title: Business Analyst/Consultant -IV (Remote) Location: Madison, WI Duration: 06 Months Job Description: Theclientis focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to... 

MASC Medical

Primary Care Physician - $326k Job at MASC Medical

 ...Primary Care Physician - $326k South Hampton, VA Our client is seeking a Primary Care Physician with preference for Internal Medicine, Emergency Medicine, or similar specialty to join their team. In this role, you will be responsible for providing... 

PNC

Scrum master Job at PNC

 ...the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an...  ...an opportunity to contribute to the company's success. As a Scrum Master Sr within PNC's Technology organization, you will be based in... 

Hyundai America Technical Center, Inc. (HATCI)

Genesis Interior Designer I/II Job at Hyundai America Technical Center, Inc. (HATCI)

 ...Center, Inc. (HATCI) is currently looking for a Genesis Interior Designer at our Los Angeles, CA facility who will : Create...  ...compelling Interior design proposals for luxury concept and production car programs. Strong ability to visually communicate design proposals... 

innovitusa

Web Tester Job at innovitusa

 ...Job Description: Testing websites for usability and reporting bugs or usability issues to developers Testing different browsers...  ...systems to ensure compatibility Reporting on website performance and user experience Designing creating and executing manual...