Job Title: Call Center/Customer Service Representative
Location (Remote, Hybrid, In-Office Address): Hybrid (Washington DC)
Industry: Healthcare Association
Pay: $20/hour
Type: Contract (Indefinite)
Background Check: Required
About the Role:
This position involves supporting individuals affected by a major health condition, their caregivers, and healthcare providers by providing nonmedical information and fostering meaningful engagement. This is a mission-driven role in a dynamic and supportive environment.
Job Description:
This role entails engaging constituents via calls, emails, and chat, addressing inquiries, providing critical resources, and fostering donor and member relationships. The position requires empathy, attention to detail, and the ability to handle complex information effectively.
Key Responsibilities:
Qualifications:
Perks:
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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