Full Time Customer Support Associate Job at FTC Inc, Fresno, CA

SHdLQ2kvTFhxUEh1bitETGJ1Q2lEaFFka0E9PQ==
  • FTC Inc
  • Fresno, CA

Job Description

We are seeking a Customer Support Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Customer Support Associate Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

     

Customer Support Associate ​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

     

***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***


Candidates with the following skills or experience are encouraged to apply ASAP!

Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support, Customer Service Manager, Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent

#LI-Onsite

Job Tags

Full time, Local area,

Similar Jobs

CALPAK

Sr. Ecommerce Manager Job at CALPAK

CALPAK is looking for an experienced Senior E-Commerce Manager to drive sales growth and elevate the online shopper experience for our DTC channel. In this role, youll collaborate with the E-Commerce Director to develop and execute long-term strategies, optimize site...

University of Minnesota Twin Cities

Senior Biodiversity Scientist | University of Minnesota Twin Cities Job at University of Minnesota Twin Cities

 ...Scientist will lay the groundwork for a biodiversity and global change ecology research program within the NatCap TEEMs framework,...  ...in ecology, environmental science, natural resource management, climate change, or a related field is required. One year of postdoctoral... 

University of Mary

Drywall Finisher Job at University of Mary

 ...Drywall Finisher The Sheetrock Finisher ensures that maintenance and construction activities are carried out in a timely, efficient, and effective manner. She/He works in assigned areas to ensure that they are maintained at the highest possible standards. Candidates... 

Child and Family Associates of Greater Washington

Licensed Clinical Psychologist Job at Child and Family Associates of Greater Washington

NOTE: A cover letter and CV is required of all applicants. Are you a caring and experienced licensed clinical psychologist (or license eligible) who wants to build a career in a dynamic and well-respected group practice? Do you want to focus more on your clients and... 

OReilly Auto

Class A Experienced Route Drivers - CDL A and B with Hazmat Endorsement Job Job at OReilly Auto

Class A Experienced Route Drivers - CDL A and B with Hazmat Endorsement Job Start your career at O'Reilly in August and you could earn an extra $3,000!Do you like being valued, appreciated, and part of a team? If so, you need to come drive at the O! We offer one of...