Job Description

Are you ready to make a difference? We're seeking enthusiastic and detail-oriented Customer Service Representatives to join our team and assist with processing Medicaid eligibility for the State of Wisconsin. This hybrid remote role offers a supportive work environment, room for growth, and excellent benefits!

What You'll Do:
Accurately enter data into computer systems and maintain data reports.
Identify inconsistencies or issues in data and alert management as needed.
Perform database queries, analyze results, and report any concerns.
Verify data entries for accuracy and completeness.
Interpret and code data from various document sources.
Participate in special projects and share progress updates with management.
Conduct audits of your own work or that of others to ensure quality.
Collaborate with task-oriented groups to address and resolve potential issues.

Key Details:
Schedule: Monday - Friday, 8:00 am - 6:00 pm.
Work Arrangement: Hybrid role (initial training on-site, then remote).
On-Site Location: 125 S. Webster Street, 3rd Floor, Madison, WI.
Start Date: As soon as possible!

What We Offer:
Growth Opportunities: Regular performance evaluations and room for advancement.
Benefits: Comprehensive medical, dental, and vision coverage, as well as a 401(k) plan.
Paid Time Off: Earn up to two weeks of PTO in your first year, based on hours worked.

About You:
Local to Madison, WI: Must be able to commute to the training location.
Detail-oriented and comfortable working with data systems.
Strong communication and problem-solving skills.
A team player who thrives in a collaborative environment.

This is your chance to take the next step in your career with a dynamic team that values your contributions. Apply today and help us make a meaningful impact in Medicaid eligibility processing!

We are an equal opportunity employer and welcome candidates from all backgrounds to apply. All applicants must be eligible to work in the United States.
Employment Type: Full-Time
Salary: $ 15.00 Per Hour

Job Tags

Full time, Local area, Remote job, Monday to Friday,

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