Job Description

Are you passionate about providing excellent customer service while helping individuals in your community? We're looking for Customer Service Representatives to assist with processing Medicaid eligibility for the State of Wisconsin. This hybrid role offers an exciting opportunity to grow your career, with comprehensive training and great benefits.

Position Highlights
Hybrid Work Setup: Begin with on-site training, then transition to working remotely. Must be local to Madison, WI, and able to commute to 125 S. Webster Street, 3rd Floor, for the training period.
Hours of Operation: Monday through Friday, 8:00 AM - 6:00 PM.
Start Date: Immediate openings available!
What You'll Do
Enter accurate and appropriate data into computer programs.
Verify data entries for accuracy and completeness.
Run database queries to analyze information and report inconsistencies or issues as needed.
Create and maintain reports, alerting management of irregularities or concerns.
Interpret, select, or code data from various document sources.
Conduct self-audits or review the work of others to ensure adherence to established processes.
Participate in team discussions and provide valuable input to address and resolve issues.
Support special projects by providing updates and insights to management at every stage.
Why Join Us?
Opportunities for Growth: Regular evaluations, room for advancement, and professional development opportunities.
Comprehensive Benefits: Medical, dental, and vision coverage, along with a 401(k) plan.
Work-Life Balance: Earn up to two weeks of PTO in your first year, based on hours worked.
This role is perfect for someone who thrives in a fast-paced, detail-oriented environment and is excited about making a difference in people's lives through excellent customer service.

What We're Looking For
Strong attention to detail and organizational skills.
Ability to navigate computer systems and databases with ease.
Effective communication skills to collaborate with team members and management.
A proactive mindset with the ability to identify and resolve issues effectively.
Availability to complete on-site training in Madison, WI, and then transition to a hybrid schedule.
Ready to Get Started?
Take the first step toward an exciting new chapter in your career. Apply today to join a supportive and dynamic team that values your growth and success.

We are proud to be an equal opportunity employer, welcoming candidates from all backgrounds. All employment offers are contingent on verification of identity and eligibility to work in the United States.
Employment Type: Full-Time
Salary: $ 15.00 Per Hour

Job Tags

Full time, Local area, Immediate start, Remote job, Monday to Friday,

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