Job Description

Are you ready to make a meaningful impact by assisting individuals with Medicaid eligibility? We're looking for compassionate and detail-oriented Customer Service Representatives to join our team. This hybrid position offers the perfect blend of onsite training and remote work flexibility, along with opportunities for career growth and excellent benefits.

Position Details:
Location: Hybrid (Onsite training at 125 S. Webster Street, 3rd Floor, Madison, WI, followed by remote work).
Hours of Operation: Monday - Friday, 8:00 AM - 6:00 PM.
Start Date: ASAP.
What We Offer:
Weekly pay at $15.00/hour.
Comprehensive benefits, including medical, dental, and vision coverage.
PTO: 2 weeks in your first year, based on hours worked.
401(k) plan and annual evaluations with opportunities for growth.
Your Responsibilities:
Accurately enter data into computer systems.
Generate and maintain reports, ensuring accuracy and consistency.
Perform database queries to analyze information and address discrepancies.
Interpret and code data from various document sources.
Verify data entries for accuracy and completeness.
Conduct audits to ensure compliance with established procedures.
Collaborate with team members to resolve potential issues and improve processes.
Provide regular updates to management regarding assigned tasks and projects.
What We're Looking For:
Strong attention to detail and organizational skills.
A collaborative mindset with the ability to work independently when needed.
Excellent communication skills and the ability to address issues professionally.
Familiarity with data entry and reporting tools is a plus.
Why Join Us?
This role offers a chance to grow within a supportive environment, contribute to meaningful work, and enjoy a balance of professional development and personal well-being. Whether you're just starting your career or looking to bring your skills to a new opportunity, this is your chance to make a difference.

Important Information:
Applicants must be local to Madison, WI, for the onsite training phase.
All candidates must be eligible to work in the United States and complete the required employment verification documents upon hire.
Employment Type: Full-Time
Salary: $ 15.00 Per Hour

Job Tags

Weekly pay, Full time, Local area, Immediate start, Remote job, Monday to Friday,

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