JOB TITLE: Quality Analyst_1
PROJECT DESCRIPTION: Fair Fares is a City program designed to serve more than 300,000 working low-income New Yorkers where transit expenses often exceed 10 percent of their family budgets, limiting their ability to access jobs and forcing them to forgo other necessities. This project is to automate the selection of the correct clients and send that selection to the group responsible for creating the fare benefit card. NYCT is rolling out a new fare payment method called OMNY. All reduced fare benefit programs will need to move to OMNY and Fair Fares, as a reduced fare benefit program will also need to move to OMNY as a result. To comply with this payment method, ITS will be initiating the Fair Fares project which will introduce new features and functionality to support and integrate with OMNY, the new MTA fare payment system. This includes building a custom interchange between Fair Fares and OMNY, supporting multiple OMNY fare payment methods, and integrating OMNY into existing Fair Fares client engagement workflows, outcomes, and communications.
Tasks & Duties
Required Skills
Mandatory Requirements:
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