Site Reliability Engineer I Job at Vertafore, East Lansing, MI

RXdHSGp2WFJyZkxrbnV6T2FlQ2tCQkVkbHc9PQ==
  • Vertafore
  • East Lansing, MI

Job Description

Looking for a career in Technology? We have opportunities right here in mid-Michigan!  Vertafore is looking for talented people to join our team. Our dynamic environment provides professional development, fast upward mobility, and exposure to the latest and greatest in technology.

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., including East Lansing, Michigan –  we are minutes from Michigan State University, Lansing Community College, and Cooley Law School!

 

JOB DESCRIPTION
We are looking for a passionate technologist to assure the high availability and stability of our Vertafore products. The successful candidate must have a can-do attitude and competency in delivering innovative and practical solutions to achieve our technology and business objectives.

Core Responsibilities: 
Essential job functions included but are not limited to the following:
• Build knowledge on how the applications works, its underlying infrastructure, architecture, and data relationships.
• Perform daily monitoring tasks.
• Triage and address escalations from Customer Support and other Technology Operations teams.
• Perform quality assurance tasks
• Work with cross functional team of Customer Support, Development, Technology Operations and SRE teams to research and resolve critical issues.
• Debug and correct application configurations, codes, database queries, and data to restore services.
• Collaborate with the development and product management teams for any solutions that required non-operational development engagement.
• Provide, review and execute ad hoc database changes. 
• Collaborate with other Technology Operations and development teams to ensure proactive monitoring, high availability, and performance of products to achieve the best customer experience.
• Take ownership of root cause analysis to resolve problems permanently.
• Automate solutions and support processes. 
• Create and maintain runbooks that outlined support procedures.
• Collaborate with others to innovate and implement solutions to optimize product and team performance.
• Communicate solutions effectively to technical and non-technical teams.
• Comply with standard processes and security policies when implementing solutions.
• Support production deployment and other projects as required.
• Be on call as required to respond to emergency escalations.

 

Core Requirements: 
• BS degree in Computer Science, Engineering, or established professionals with relevant experience.
• Basic scripting skills such as Python or other relevant languages preferred
• Exposure to any Linux based platforms such as but not limited to CentOS, Red Hat Enterprise Linux or Oracle Linux preferred 
• Understanding of relational databases, specifically Oracle SQL Server, and ability to write complex SQL queries.
• Basic knowledge to navigate on AWS environment is preferred.
• Candidate without Windows, Linux or AWS experience must demonstrate a keen interest and self-motivated to pick up new technology.

 

Knowledge, Skills, and Abilities:
• A fast learner.
• A problem solver.
• Ability to document procedures.
• Able to meet deadlines. 
• Good communication skills. Able to deliver the message effectively to a technical and non-technical audience.
• Able to comply with processes and procedures.
• Able to maintain professional composure in any situations.
• Flexible in working extended hours on occasions or as required.
• Exposure in the insurance industry is desired but not mandatory.
• Driven to improve, personally and professionally
• Operate best in a fast-paced, flexible work environment with ability to work in a team.

Additional Requirements and Details: 
• High speed internet to accommodate working from home needs. 
• Occasional travel to our East Lansing office location is required.
• Occasional lifting and/or moving up to 10 pounds. 
• Frequent repetitive hand and arm movements required to operate a computer. 
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

$63000 / year

#LI-Hybrid

 

 

Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.

Job Tags

Full time, Work from home, Flexible hours,

Similar Jobs

Somewhere

AI Engineer Job at Somewhere

 ...Job Title: AI Engineer Location: Remote (LATAM - Preference Brazil based candidates) Overview: We are seeking a skilled AI Engineer to design, develop, and deploy AI/ML models and agentic solutions tailored to specific business needs. The ideal candidate will have hands... 

OUAI

Junior Designer Job at OUAI

 ...The Role? OUAI is looking for a talented and multi skilled Junior Designer to join the Creative team. Reporting to the Senior Brand Designer...  ...our retailers, including (but not limited to) P-page assets, web banners and print magazine advertising Support the digital... 

Gutter Guards America

Installer: Roofing, Gutter, Siding Job at Gutter Guards America

 ...Job description *This is a 1099 position* Gutter Guards America & Roofing is hiring installers in the roofing, gutter, and siding trades for immediate work. Installers will be classified as independent contractors. We will provide you with pre-sold gutter, roofing,... 

Great Basin Staffing LLC

Apprentice Electrician Job at Great Basin Staffing LLC

 ...Job Opportunity: Apprentice Electrician Overview We are seeking a motivated and skilled Apprentice Electrician to join our team for a short-term commercial project . This position is ideal for individuals eager to expand their hands-on experience in the electrical... 

Cousins Group LLC

Gas Station District Manager Job at Cousins Group LLC

 ...stock levels. Ensure that each store?s payroll is accurate, timely, and within budget. Develop and manage employee schedules...  ...Bachelor?s degree in any field. Previous experience in gas station management or multi-store operations. Strong proficiency with...