Job Description

Job Title: Administrative Assistant

Reports To: CEO

Work Location: Onsite, Needham, MA

Compensation: $23-$25/ per hour commensurate with experience

FLSA Status: Non-exempt

Administrative Assistant – Jewish Cemetery Association of Massachusetts

The Jewish Cemetery Association of Massachusetts (JCAM) is a growing non-profit dedicated to restoring and preserving historic cemeteries, maintaining sacred spaces, and supporting families through compassionate burial services and community education. Caring for over 120 properties, JCAM is widely respected for its dedication to preservation, compassion, and community service.

We are seeking a dedicated Administrative Assistant to join our team. This vital role ensures smooth daily operations, supports families during meaningful and sensitive moments, and assists across departments to deliver exceptional service.

Why Join JCAM?

• Serve families and the community with compassion and respect
• Gain hands-on experience in administration and coordination
• Work in a collaborative, professional, and supportive environment
• Make a meaningful difference in people’s lives in the death care industry

Key Responsibilities:

• Assist with client transfers and related administrative documentation
• Partner with the sales team to coordinate and manage aftercare services for clients
• Provide administrative and logistical support to the team
• Participate in the intake and coordination of burials with care and efficiency
• Rotate into the “on-call” schedule to assist with funeral and burial logistics
• Support general office operations and perform administrative duties as assigned

Qualifications:

• Associate degree or bachelor’s degree preferred
• Paralegal certificate preferred
• Previous Administrative experience in an office or professional setting
• Excellent organizational, written, and verbal communication skills
• Ability to work effectively independently and as part of a team
• Strong attention to detail and accuracy, with the ability to manage multiple priorities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams); experience with CRM software is a plus
• Professional demeanor and ability to handle sensitive information with discretion
• Reliable, punctual, and adaptable to changing priorities
• Must be able to sit for extended periods and move throughout office and cemetery environments, including outdoors in all weather conditions

Benefits & Perks

We offer a robust benefits package designed to support your health, well-being, and long-term growth:

• Health and dental insurance
• 401(k) retirement plan with employer contribution
• Aflac supplemental insurance options
• Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
• Employee Assistance Program (EAP)
• Paid time off, paid holidays, and paid sick leave.

Equal Employment Opportunity

JCAM is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex, gender identity, sexual orientation, genetic information, age, disability, veteran status, marital status, public assistance status, pregnancy or maternity leave, or any other characteristic protected under applicable federal, state, or local law.

Reasonable Accommodation

JCAM may provide reasonable accommodation for qualified individuals with disabilities to enable them to perform the essential functions of the job. Applicants needing accommodation should contact our Human Resources Director, Deborah Gagnon deborah.gagnon@jcam.org

At-Will Employment

Employment with JCAM is at-will. This means that either the employee or the employer may terminate employment at any time, with or without cause or notice, except as otherwise provided by law.

Disclaimer

This job description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the role; it does not constitute a contract of employment.

How to Apply

Submit your résumé and a brief cover letter to jcamoffice@jcam.org. Applications will be reviewed on a rolling basis until the position is filled.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 39 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off

Ability to Commute:

• Needham, MA 02494 (Required)

Work Location: In person

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