Job Description

POSITION PURPOSE

Recruit high school students, adult degree seekers, and graduate students through various avenues and provide support for those prospects and their families as they progress through the college search, admissions, and enrollment processes. Advise on academic planning, programs and requirements relevant to degree options available through traditional programming on the main campus. Promote and support university-wide initiatives related to the traditional student experience. Provide effective onboarding support to new students and establish strong working relationships with external stakeholders.

ESSENTIAL FUNCTIONS

• Recruit a diverse population of traditional undergraduate students through high school visits, participation in education fairs, consortiums, community and corporate recruitment functions, etc.
• Develop and maintain effective relationships including regular visits with local technical colleges, companies, and agencies to raise the profile of Lakeland U and increase enrollment
• Communicate regularly with prospective students with the established communication flow.

• Utilization and execution of functions within the university's CRM system (Slate) to assist admission's process
• Refer prospective and current students to other campus and community resources as appropriate: faculty mentors, career counselors, financial aid advisors and other student serve representatives, other University office or personnel, and resources external to campus;
• Actively support and contribute to work of the team, student success efforts, and the college mission, acknowledging the team as a whole is responsible for admissions, enrollment, and retention.
• Advise prospective students by providing timely and accurate information about the degree options available through traditional programming, admissions and registration procedures, general education requirements, supporting and major course requirements for available programs of study, and rules, regulations, policies, and procedures of the institution and provide insight on degree plans;
• As requested by administration, participate in program planning, professional development activities, and collaborations with academic and administrative units to provide educational and support services promoting the recruitment, retention, and degree-completion of traditional students;
• Perform other duties as assigned

SPECIALIZED KNOW-HOW & SKILLS

• Qualification Required: Bachelor's degree from a regionally accredited College or University. Strong organizational skills and an aptitude to assess the needs of, and effectively communicate with, adult students diverse in ability, background, and academic interests. Ability to form constructive working relationships with adult students. Excellent oral, written, and interpersonal communication skills. Proficiency in commonly used technologies (e.g., Microsoft Office) and an ability to master new software applications as needed.
• Qualifications Preferred: Master's degree from a regionally accredited College or University. Experience working with returning adult students and a familiarity with teaching and learning principles of adult education. Working knowledge of the Jenzabar software platform or other relevant Client Relationship Management platforms.

GENERAL EXPECTATIONS

All Lakeland University staff members are expected to:

• Demonstrate in their words and actions an appreciation for the history of Lakeland University and a commitment to its stated mission;
• Represent unequivocally in their behavior the stated values of the University;
• Be good stewards of the University's resources, including its personnel and the goodwill of its friends, its alumni, and local community;
• Work collaboratively (as opposed to competitively) with their peers to meet objectives and achieve our goals;
• Keep their supervisor appropriately informed;
• Be forthright and honest in their communication with all members of the University community;
• Treat all members in a manner of teamwork and respect;
• Acts in a manner that sets the standard for service in higher education and the core principals of Lakelanders Excelling at Professionalism (LEAP) - show respect, communicate and be positive;
• Advise their supervisor with respect to all matters that require their attention, including their own performance.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• No or very limited exposure to physical risk;
• No or very limited physical effort required;
• Work is normally performed in a typical interior/office work environment.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Lakeland University does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

Lakeland University is an Equal Opportunity Employer/Educator.

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