Client Support Representative (Entry Level) Job at LMI Richmond, Richmond, VA

SGdPQ2p2TFhwdlBwbk9mTGErdW1EaFVTbGc9PQ==
  • LMI Richmond
  • Richmond, VA

Job Description

The Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters here in Richmond. We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement, telecommunications, and green energy.

In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the on-site marketing team with all tasks involved in developing and executing the company’s overall marketing plan.

Responsibilities of the Client Support Representative:

  • Execute marketing plans and operational functions to company standards
  • Participate in product/service knowledge training provided to marketing teams on behalf of management
  • Execute client presentation directives and standards to sales team members
  • Assist customers with any questions they may have in regards to featured client products/services
  • Gain knowledge of the marketing and branding strategy of all new clients the company acquires. Apply knowledge of the product and brand to develop customized marketing strategies for client directives
  • Ensure the highest level of customer service resulting in increased productivity and achieving sales goals
  • Build knowledge of the marketing systems implemented for each client campaign
  • Assist the market manager with any day-to-day administrative support as required

In this role, you will be the face of our company and we expect the highest level of professionalism possible. A self-motivated team player you may be just the person we are looking for. Teamwork, Dependability, Apparent Motivation, and Ethics are an integral part of all positions with us.

Requirements of the Client Support Representative:

  • Leadership experience including the ability to prioritize workloads and meet deadlines in a fast-paced environment
  • Strong problem-solving skills with an understanding of the impact that the Client Services team has on the company
  • Demonstrates initiative and ability to work with minimal supervision
  • Utilize clear verbal and written communications skills
  • Suggest process improvements with continued attention to client and control guidelines

Qualified Candidates Should Possess:

  • High school diploma or general education degree (GED); or a minimum of six months customer service, marketing or related experience
  • Ability to effectively present information to customer, clients and other employees
  • Possess basic mathematical skills
  • Possess basic computer and computer software skills
  • Ability to apply good judgment in dealing with problem-solving and carrying out directives
  • 1-2 years of relevant marketing, customer service experience preferred
  • Excellent written, oral, and listening communication skills
  • Ability to uphold the highest level of confidentiality and professionalism
  • Ability to work in a multi-tasked environment
  • This is an onsite position that requires daily travel to the office. Local candidates with the ability to start in 1-2 weeks are encouraged to apply

#LI-Onsite

Job Tags

Full time, Local area,

Similar Jobs

Genuine Search Group

Human Resources Manager Job at Genuine Search Group

The HR Manager will be responsible for overseeing all aspects of human resources practices and processes within the company. This includes talent acquisition, onboarding, employee relations, performance management, compliance, training and development, and supporting a... 

J3 Owens Group

Flexible PT Opportunity for Driven Professionals (Remote) Job at J3 Owens Group

 ...an opportunity to grow quickly. What Youll Do Work remotely from your home office Assist clients who have already requested information...  ...with full training provided Set your own schedule evenings/weekends welcome What We Provide Daily pay... 

ASR INTERNATIONAL

Human Resource Specialist Job at ASR INTERNATIONAL

 ...streamline HR processes. Responsibilities: Develop and implement a formalized resource management process for F35 personnel (civilian and military). Perform continuous analysis of manpower plans; recommend efficient utilization of personnel resources. Administer... 

Community Health and Counseling Services

Weekend Nurse (RN) Job at Community Health and Counseling Services

 ...Weekend Nurse (RN) Job Type(s):Full-Time Location(s):Bangor, Maine Schedule:32 hours - weekend day shifts (Friday, Saturday and Sunday) Licenses/Certifications:Current State of Maine RN Education:Associate Degree in Nursing Field Job Description CHCS... 

Liberty Personnel Services, Inc.

Jr. Sales Engineer - Entry-Level Job at Liberty Personnel Services, Inc.

 ...Job Details: Jr. Sales Engineer - Entry-Level URGENT NEED! Unlock your potential and join a dynamic team dedicated to revolutionizing the...  ...engineering, marketing, sales or similar - Experience with 3D CAD software; Autodesk Inventor is a plus - Previous experience in...