Intake Specialist
Michigan's largest plaintiff personal injury firm is looking for a highly motivated and hard-working candidate to fill the position of Intake Specialist.
This position is an excellent opportunity for a highly driven and enthusiastic candidate, who shares our vision, passion, and dedication to serve our customers, quickly, efficiently, and professionally. We offer a great work environment and team approach with opportunity for professional and financial growth.
Job Summary: The Contact Center Intake Agent is a pivotal role responsible for managing incoming calls and inquiries, ensuring a positive customer experience. The ideal candidate possesses contact center experience, the ability to work weekends, excellent time management, and a commitment to teamwork. Preferred qualifications include knowledge of Michigan No-Fault Auto Law, technical proficiency with Salesforce and Zoom softphones, and a reliable home office setup meeting specific requirements.
Key Responsibilities:
Qualifications:
This comprehensive outlines the key responsibilities, preferred qualifications, and specific requirements for the Contact Center Intake Agent position, providing a clear understanding of the skills and attributes sought in potential candidates.
Shifts available:
Monday - Friday 3pm - 11:30pm
Tuesday - Saturday 10am - 6:30pm
Sunday - Thursday 8am - 4:30pm
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