Job Description
We are looking for a highly adaptable Customer Experience Manager to help build and streamline operational processes at Billy Cox International. This person will oversee event planning, logistics, and customer service while helping lay the foundation for future growth.
Responsibilities:
• Event Planning: Coordinate logistics for events, webinars, and live training sessions.
• Customer Service: Handle inquiries, resolve issues, and ensure client satisfaction.
• Process Development: Establish and refine operational systems and SOPs.
• Cross-Functional Coordination: Work with teams using Google Workspace, Zoom, and HighLevel CRM.
• Scalability: Support the company’s rapid growth by adapting to evolving needs.
Qualifications:
• Prior experience in event coordination, customer service, or operations.
• Strong organizational skills with the ability to create efficient workflows.
• Proficiency in Google Workspace and familiarity with HighLevel CRM.
• Willingness to take on a wide range of responsibilities in a startup-like environment.
• Ambition to grow into a leadership role.
About Company:
Billy Cox International and The MVMT are built on a mission to empower individuals, create a lasting legacy, embrace a limitless mindset, and drive transformation in people’s lives.
Billy Cox International is a premier coaching and mastermind organization dedicated to helping high-achievers reach their full potential. The MVMT is a dynamic community focused on growth, leadership, and success through coaching, events, and mastermind experiences.
If you’re ready to be part of a high-energy, fast-growing team that values impact and excellence, we’d love to hear from you!
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