Customer Success Specialist Job at Pebble, California

RXdhRWovYmZyUGJzbitYS2ErcWtEUlVYa2c9PQ==
  • Pebble
  • California

Job Description

About Pebble

Pebble is a sustainable living startup defining a new way to live, work and explore from anywhere with a 100% electric, hassle-free RV trailer. Built by a team of experts in both automotive and consumer technology, Pebble combines electrification with cutting-edge automotive technology for a travel trailer experience that removes the hassles RV trailer owners have struggled with for decades.

At Pebble, we are building out the future of lighter, more flexible living. We see a world where your home can be anywhere you want to take it. Pebble blends the best of what it means to be at home, on the road, and off-grid into something useful and magical. This is a collective effort. Our team is dedicated to making not just products, but a lifestyle that is truly sustainable.

If the idea of building out the future sparks your imagination and intersects with your skills, we'd love to meet you.

Role Summary

Role: Customer Success Specialist

Location: Fremont, CA.

Summary:

As a Customer Success Specialist, you will play a pivotal role in delivering a meaningful, dynamic, and insightful experience to both current and prospective customers. From their first interaction with Pebble to the moment they take delivery of their new Pebble Flow, you will ensure every touchpoint exceeds expectations.

We are seeking an energetic, organized, and passionate individual who excels at creating exceptional customer experiences.

Responsibilities:

  • Greet and engage with new owners, guests and prospective customers to create a welcoming atmosphere to discuss Pebble's offerings. Share knowledge about the Pebble Flow and the benefits of sustainable travel.
  • Facilitate a seamless delivery process by guiding customers through their journey—from product exploration to the handoff of their Pebble Flow electric RV.
  • Excite and educate customers through product demonstrations and vehicle orientations, showcasing the unique features of the Pebble Flow.
  • Provide exceptional service, addressing customer inquiries, assisting with documentation, and ensuring vehicles are prepared for delivery to Pebble's high-quality standards.
  • Work closely with internal teams to meet and exceed monthly sales and delivery goals.
  • Perform additional tasks to meet business needs, including supporting special events.

Requirements:

  • Customer-Centric Mindset: At least 1+ years of customer service and/or sales experience with a proven track record of meeting and exceeding goals.
  • Passion for Sustainability: Enthusiastic about Pebble's mission and innovations in sustainable travel and technology.
  • Strong Communication Skills: Highly organized with excellent written and verbal communication abilities.
  • Technical Proficiency: Familiarity with Google Suite, CRM tools, and an ability to stay informed on EV trends and local incentives.

Benefits:

Healthcare, Dental, Vision, 401k, Unlimited Paid Time Off

Salary Range - Fremont, CA

$75,000—$105,000 USD

Job Tags

Full time, Local area, Flexible hours,

Similar Jobs

JPMorgan Chase & Co.

Project Manager - Securities Services Complex Assets Client Onboarding Job at JPMorgan Chase & Co.

 ...onboarding of OTCs/CFDs/FFX to JPM Middle Office & Fund Accounting platforms. You will be...  ...experience. Experience working on Middle/Back Office client-facing projects....  ...and today we are a leader in investment banking, consumer and small business banking, commercial... 

Peraton

Software Test Engineer Job at Peraton

Responsibilities Peraton is seeking a Software Test Engineer in Herndon, VA to support Intelligence Community and DoD customers...  ...test procedures to support development, integration, regression and user acceptance testing. Design and write test plans and procedures... 

MedLead Careers

CASAC Substance Abuse Counselor Job at MedLead Careers

Job Description Looking for a dedicated and passionate CASAC (Credentialed Alcoholism and Substance Abuse Counselor) to provide high-quality care for individuals seeking treatment for substance use disorders? Look no further - our team is excited to announce an exciting... 

Crédit Agricole CIB

Treasury and Repo Trading Support Middle Office Job at Crédit Agricole CIB

 ...Crdit Agricole Corporate and Investment Bank (Crdit Agricole CIB) Crdit Agricole CIB...  ...Treasury and Repo Trading Support Middle Office Contract type Permanent Contract...  ...internally (Front Office, Middle Office, Back Office, Compliance, IT, Product Control, Risk... 

LifeStance Health

Adult Psychiatrist - Outpatient Job at LifeStance Health

Job DescriptionWe offer Psychiatrists: ~ Flexible work schedules. ~ Full-time and part-time available. ~100% outpatient work. No nights, no hospital calls, no weekends. ~ Hybrid model - telemedicine and in-person flexibility. ~ Top compensation can exceed $40...