This is a remote position.
If you’re passionate about customer success and adept at juggling multiple projects, we’d love to have you on board.In this role, you’ll be instrumental in onboarding new customers and ensuring they receive the full benefits of our product.You'll be the guide to our customers in understanding why customer experience is essential and how they can creatively address the needs of their users.
About US :
Located on the scenic shores of the Coosa River in Alabama, River Rocks Landing offers an unmatched resort experience.Our newly renovated venue space will cater to any event you may have. No RV, no problem. We now offer vacation rentals ranging from luxurious tiny homes to unique glamping experiences. Create memories that will last a lifetime at River Rocks Landing.
Responsibilities:
Advocate for customers by capturing feature requests and feedback.
Supervise the customer service team and provide guidance and support as needed.
Configure basic software elements and coordinate complex data migrations or custom integrations.
Provide critical insights to the product team as a means to improve our developing platform.
Creates customer service processes and procedures.
Completes customer service analytics reports.
Analyze customer feedback and develop strategies to improve service.
Prepare implementation plans with project milestones for custom projects.
Implement specific strategies for both sales and customer service.
Requirements:
2+ years relevant experience in support, customer success, account management, sales, or similar roles.
Proven track record of customer service excellence.
Tech-savvy with the ability to quickly learn and explain products.
Analytical skills for creative problem-solving.
Excellent written and verbal communication skills.
Strong problem-solving and decision-making skills.
Able to work in a fast-paced environment
Able to multitask and prioritize tasks
Passion for delivering a fantastic customer experience.
River Rocks Landing benefits include Medical or Health Coverage,Dental Insurance, Vision insurance, Life Insurance Plans, Paid Time Off, Paid Time Off, Disability Benefits, Workers Compensation, Remote Work Flexibility etc...
...Responsibilities:ACCEPTS RESPONSIBILITY FOR CHECKING ALL MEDICATIONS LEAVING THE DEPARTMENT TO VERIFY QUALITY ASSURANCE. The pharmacist must have a working knowledge of, or be able to retrieve information about chemotherapy agents. The pharmacist must have a working...
...Job Overview The Technology Software Engineer collaborates with... ...will share responsibility for developing and delivering subscription-based... ...of One Team, Together! A big part of how we care for one another... ...our team members. Full and part-time employees have access to the...
...Job Description About the Company: Linked Professional Services is a Sterling Heights, MI-headquartered recruiting and staffing company that connects great candidates with great employers. We understand that finding a new position can be stressful and identifying top...
...Provide accurate Chinese-Khmer interpretation and translation for meetings, documents, emails, and daily communication.2. Facilitate bilingual communication between management and local staff, clients, or partners.3. Translate business contracts, reports, and other...
...Auto req ID:38493 Title:Senior Materials Science Finishes Engineer Job Function:Engineering Location:PDC Company:Harley-Davidson Motor Company Full or Part-Time:Full Time Shift:SHIFT1 At Harley-Davidson, we are building more than machines...