This is a remote position.
If you’re passionate about customer success and adept at juggling multiple projects, we’d love to have you on board.In this role, you’ll be instrumental in onboarding new customers and ensuring they receive the full benefits of our product.You'll be the guide to our customers in understanding why customer experience is essential and how they can creatively address the needs of their users.
About US :
Located on the scenic shores of the Coosa River in Alabama, River Rocks Landing offers an unmatched resort experience.Our newly renovated venue space will cater to any event you may have. No RV, no problem. We now offer vacation rentals ranging from luxurious tiny homes to unique glamping experiences. Create memories that will last a lifetime at River Rocks Landing.
Responsibilities:
Advocate for customers by capturing feature requests and feedback.
Supervise the customer service team and provide guidance and support as needed.
Configure basic software elements and coordinate complex data migrations or custom integrations.
Provide critical insights to the product team as a means to improve our developing platform.
Creates customer service processes and procedures.
Completes customer service analytics reports.
Analyze customer feedback and develop strategies to improve service.
Prepare implementation plans with project milestones for custom projects.
Implement specific strategies for both sales and customer service.
Requirements:
2+ years relevant experience in support, customer success, account management, sales, or similar roles.
Proven track record of customer service excellence.
Tech-savvy with the ability to quickly learn and explain products.
Analytical skills for creative problem-solving.
Excellent written and verbal communication skills.
Strong problem-solving and decision-making skills.
Able to work in a fast-paced environment
Able to multitask and prioritize tasks
Passion for delivering a fantastic customer experience.
River Rocks Landing benefits include Medical or Health Coverage,Dental Insurance, Vision insurance, Life Insurance Plans, Paid Time Off, Paid Time Off, Disability Benefits, Workers Compensation, Remote Work Flexibility etc...
Class A OTR TRUCK DRIVER JobOTR JOB , THE DRIVER WILL HAVE SO MANY MILES , WE NEVER MAKE THE DRIVER WAITE FOR RELOAD , THEY ALWAYS WILL HAVE ONE, AND W MOST THE TIME GO TO TX,KS, MS, NC, SC ,ECT , WE ALWAYS AVOID GOING TO NY,NJ, MO, SD, ND, WA, WI, ..Pay: 35-40...
**** UPDATE (1/8/26): All Spring Fashion Internship positions have been filled. We are still accepting applications for Beauty, Travel, Wine & Spirits, and Corporate Communications internships. BPCM New York is seeking curious, energetic go-getters to join our Spring...
...Job Description Join our dynamic team as a Migration Data Manager where you will ensure data required to execute successful migrations is timely and accurate. You'll have the opportunity to influence the strategy to improve migration data sourcing and movement, work...
...We are hiring immediately for part time BARISTA positions. Location : SBU Starbucks Library - Frank Melville Library SBU, Stony Brook, NY 11794 Note: online applications accepted only . Schedule : Part time schedule. Monday - Sunday, 8:00 am - 1:00 pm....
...This would be a Six plus month contract to start out. This would be... ...with the ability to go hybrid/remote based on business needs.... ...managers, business analysts, QA developers and other developers in an agile... ...C#, ASP.NET Core MVC, Web API, Windows Forms, SQL Server...