Requisition No: 863960
Agency: Agriculture and Consumer Services
Working Title: DUTY OFFICER - 42002409
Pay Plan: Career Service
Position Number: 42002409
Salary: $42,174.60 - $49,440.30
Posting Closing Date: 11/12/2025
Total Compensation Estimator
DUTY OFFICER
FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES
FLORIDA FOREST SERVICE
***OPEN COMPETITIVE OPPORTUNITY***
CONTACT:
Karen Mathis (386) 243-6223
MINIMUM REQUIREMENTS:
A high school diploma or its equivalent and one (1) year of experience in radio-teletype operations, sworn law enforcement, dispatching, forestry, firefighting or other public contact work.
College education from an accredited institution can substitute at the rate of 30 semester or 45 quarter hours for the required experience.
NOTE: ALL POSITIONS WITHIN THIS CLASS REQUIRE POSSESSION OF A VALID DRIVER LICENSE.
***ATTENTION CANDIDATES***
To be considered for a position with the Florida Department of Agriculture and Consumer Services:
The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.
ADDITIONAL REQUIREMENTS:
Occasional to moderate travel required.
Position may respond to emergencies, including natural disasters or other type incidents requiring travel, as needed.
The incumbent must live within (30) thirty miles of the headquarters located at 137 SE Forestry Circle, Lake City, Florida, throughout employment in this position.
NOTES:
To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration.
Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.
Work shift on rotating basis.
ON-CALL
JOB DUTIES
T he duty officer’s work is in direct support of fire suppression and other emergency response operations. The incumbent coordinates emergency response of firefighters, supervisors, pilots and law enforcement personnel through the use of a communications center. The duty officer deals with critical situations requiring independent and sound judgment. The incumbent has both operational fire control and other support duties. Work may be scheduled over a variety of shifts and may frequently remain or be called to duty beyond the assigned work schedule.
Dispatch Crews to Wildfires, Smoke Complaints and other Incidents – Operates a computer, radio and telephone for the purpose of transmitting, receiving and storing information used to dispatch fire crews, supervisory personnel, aircraft and law enforcement personnel to wildfires and other incidents. Follows protocol on ‘Smoke on the Highway’ issues. Keeps up to the minute knowledge of the locations and status of all personnel and equipment used in fire suppression activities and investigations. Triggers 209s as needed and enters information available. Requests and coordinates assistance with other state, federal and local agencies as well as area cooperators with wildfire suppression and other emergency situations. Keeps supervisors, Center Manager, Center Officer in Charge (OIC) and State OIC abreast of wildfire status as necessary. Reads and uses county maps as well as various websites and/or software programs (FMIS, County Property Appraiser, ArcGIS, Spider Tracks, Mapquest, etc.) to provide incident locations to responding emergency personnel. Has a good general knowledge of the lay of the land (landmarks, highways, major roads, rivers, lakes, power lines).
Burn Authorizations, On-Site Inspections, Compliance Checks, and Landowner Assistance – Operates a computer, radio and telephone for the purpose of transmitting, receiving and storing information used to approve or deny issuance of burn authorizations throughout six counties. Continually updates map with new burning authorizations. Maintains landowner and certified burner contact information. Notates landowner accounts regarding any special burning restrictions. Advises landowners of burning laws and predicted weather. Also gathers information to relay to forest rangers, senior forest rangers and supervisory personnel that is needed to conduct on-site inspections and compliance checks. Tracks landowner assists.
Administrative Functions – Maintains paper and electronic files, records and reports relating to the Communication Center’s responsibilities. Uses a variety of computer programs, software, copiers, scanners and fax machines to carry out administrative functions. Receives and responds to electronic mail as required. Prepares reports and assists supervisor and other personnel. Also orders uniforms, cleaning and office supplies. Reconciles vehicle logs. Maintains SOP (Standard Operating Procedure).
Active member of the Communications Center – Receives and handles or transfers incoming telephone calls. Regularly gathers and relays a variety of information to and from supervisors, crews, other governmental agencies, cooperators, news media personnel and the general public. Maintains up to date contact information for fire departments, other governmental agencies, cooperators, etc.
Fire Weather Forecasts – Gathers and relays daily fire weather information and fire weather predictions to crews, supervisory personnel, certified burners and landowners. Acts as a weather observer and reports any unusual weather activity to all personnel.
Performs other related work as assigned, which may include the handling of revenue.
Successfully completes all training requirements for the Duty Officer position, within the time period designated by the supervisor and in accordance with the established training performance standards.
The Following Special Benefits for this Position Include
The Benefits of Working for the State of Florida
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
For a complete list of benefits, visit .
For an estimate of the total compensation package for this position, please visit the “Total Compensation Estimator Tool” located above under the “Posting Closing Date.”
SPECIAL NOTES:
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.
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