Job Description

Position Overview:

The primary responsibility of the Food Server – Poolside Restaurant is to correctly take and serve food orders at our pool restaurants in a timely and friendly manner.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:

• Takes food orders and serves the food to guests.
• Ensures guest’s needs are met, by checking back with the table frequently.
• Maintains excellent cash handling skills.
• Detailed food and menu knowledge.
• Bar, cocktail, liquor, beer, and wine knowledge
• Espresso, coffee, beverage preparation.
• Ensures all areas are kept clean.
• Provides a service or assistance to meet the needs of a guest, client, or customer. Proper performance requires knowledge of a specific function or activity and familiarity with policies and procedures of the department.
• Complies with policies and procedures of the department or section to complete service satisfactorily.
• Proper performance requires physical and mental dexterity in order to accomplish tasks associated with the completion of the service.
• Possess skills to expedite clerical processing, perform a service, evaluate information, and act based upon information to complete a task, assignment, or activity.

Additional Duties & Responsibilities:

• Completion of a task or assignment requires use of equipment, tools or systems related to the proper performance of the service. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed, or reviewed.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Additional Duties & Responsibilities:

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Minimum Qualifications:

Minimum Qualifications

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School diploma or equivalent.
• Must be able to obtain and maintain a valid Alcohol Awareness Card, Health Card or any other certification or license, as required by law or policy.
• 1 year of experience as a Food Server in a luxury environment or similar experience.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends, and holidays.

Physical Requirements:

Must be able to:

• Work is performed in an indoor/outdoor environment.
• Temperatures vary between 40 -120 degrees.
• Lift or carry 30 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel .
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

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