Front Desk Agent Job at Okemo Mountain Resort, Ludlow, VT

RUFTSGpmdlRyZlBzbXVMSGJPNnVEaFVUa2c9PQ==
  • Okemo Mountain Resort
  • Ludlow, VT

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

Job Summary:

As the Front Desk Associates, you are the face of the hotel! You are the first point of contact for all guests and help make their stay a memorable one. If you are new to hospitality, Front Desk Associate is a great starting point with huge potential for upward mobility.  

Job Specifications

  • Starting Wage: $20.00/hr - $22.48/hr  
  • Employment Type: Year Round (11-month)  
  • Shift Type: Full Time
  • Housing Availability: Yes  

Job Responsibilities

  • Work face to face with customers 
  • Check guests in and out 
  • Answer phones 
  • Handle all customer needs 
  • Always maintain a professional appearance and demeanor 
  • Help resolve discrepancies with guest bills 
  • Other duties as assigned 

Job Requirements

  • Must be able to communicate fluently in English 
  • Friendly, strong people skills 
  • Somewhat strong computer skills

The expected pay range is $20.00/hr - $22.48/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  509633
Reference Date: 07/09/2025 
Job Code Function: Front Office

Job Tags

Full time, Seasonal work, Local area, Shift work,

Similar Jobs

Trident

Video Editor - Remote (PHILIPPINES ONLY) Job at Trident

 ...community. Job Description: We are seeking a seasoned Video Editor who can handle large video files and manage the end-to-end...  ...Recognize and celebrate US Holidays with paid time off. Full-Time Remote Work: Embrace the flexibility of a full-time work-from-home... 

Teckhorizon Inc

Full Stack Software Developer Job at Teckhorizon Inc

 ...Toronto, ON (Hybrid 3 days onsite, 2 days remote) Assignment Overview We are seeking a highly skilled Senior Full Stack Software Developer to join the Government Services Integration Cluster . The successful candidate will design, implement, and maintain... 

Quest Diagnostics

Mobile Phlebotomist Job at Quest Diagnostics

 ...including insurance exams, specialty draws, and wellness events on a mobile basis. Position Duties: The position requires that you...  .... Minimum Requirements and Skills: Requires excellent phlebotomy skills and medical training including the ability to use a manual... 

Abacus Corporation

Forensic Scientist Job at Abacus Corporation

 ...cases) within the last twelve months. 3. Provide an external examiner who has never been an employee of the Virginia Department of Forensic Science. B. Requirements 1. The Examiner shall become familiar with the DFS Quality Manual (Sections 14 and 15) and Firearms... 

Global Channel Management, Inc.

Digital Merchandising Specialist Job at Global Channel Management, Inc.

 ...Specialist requires: -Experience with item product set up - from writing copy to uploading images. -Plus if they have created listings...  ...-Able to manage assortment catalog and optimize listing content and organization of listings -Able to collaborate with marketing...