At SusieCakes, we bake nostalgic, homemade-style desserts from scratch daily, using the finest ingredients. Our Celebration Cake is a birthday staple in countless homes, and our bakeries blend classic charm with a warm, modern feel.
We’re committed to promoting from within, which is why we offer a limited number of internships for students eager to grow in the hospitality industry. As a luxury lifestyle brand, we focus on a positive work environment, team development, and career growth. If you have a passion for leadership, business, and teamwork, come celebrate with us!
As the Guest Service Intern, you will learn how the internal operations of SusieCakes works as well as learn key leadership skills that can be used as you pursue your hospitality management career. Our mission is to provide you with the knowledge around running the complete operation as efficiently as possible, while learning key leadership skills to coach and develop people internally.
Important Note: Housing is not provided for this program. Must be currently enrolled in a hospitality program or certification course.
BENEFITS & PERKS:
Operations:
Gain business acumen by exploring objectives, policies, and priorities.
Build brand awareness through guest and team connections.
Maintain service quality by handling guest interactions and transactions.
Learn product preparation, quality checks, and recipe execution.
People:
Work alongside the General Manager to learn how we inspire, support, and develop our team members to create a positive and engaging work environment.
Financial:
Learn about labor, cost of goods, and operating expenses.
Shadow payroll processing.
Facility & Safety:
Perform cleaning tasks and bakery walkthroughs.
Learn about bakery maintenance management.
Leadership:
Model company mission, values, and goals.
Demonstrate teamwork and leadership by example.
Work efficiently in a fast-paced, entrepreneurial environment.
Stay objective and solution-focused in challenging situations.
Qualifications:
Language Skills
Physical Demands
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