Job Description

Position at Nortek Air Solutions

 Inside Sales Specialist - Coils

Position Summary:  

The Sales Support Associate is a key technical and commercial resource supporting Nortek Coil Solutions’ engineered coil offerings. This role provides design, pricing, and application support to our internal teams and nationwide rep network. The ideal candidate combines technical expertise with strong communication and relationship-building skills, enabling them to influence outcomes and drive growth. This position is ideal for individuals who are technically proficient, customer-focused, and eager to contribute to both internal operations and external engagement.

Position Responsibilities:

• Provide coil design, performance, and pricing assistance for internal teams and external sales representatives.
• Interpret specifications and drawings to develop custom coil solutions using factory best practices and engineering tools.
• Generate quotes and drawings using the Coil Configurator and convert quotes to orders.
• Collaborate with reps to ensure coil selections meet project requirements and optimize performance.
• Assist in specification review and offer alternative recommendations when needed.
• Support reps in scope review and pricing strategy to help position Nortek coil solutions competitively and win targeted projects.
• Support documentation efforts including submittals and technical data sheets.
• Act as a technical resource for reps and customers, helping them understand product capabilities and application strategies.
• Maintain a high level of responsiveness and professionalism in all customer interactions.
• Participate in cross-functional efforts to improve rep effectiveness, customer experience, and product positioning.
• Support continuous improvement initiatives aligned with Lean Business Enterprise principles.
• Conduct rep visits for training, product promotion, and technical support to strengthen relationships and drive product adoption.
• Contribute insights from rep and customer interactions to help shape product development, marketing strategies, and sales enablement tools.
• Travel Required, up to 20% 

Position Requirements:

• Bachelor’s Degree in Engineering or related field.
• Proficient in Microsoft Office applications.
• Ability to work independently and manage multiple priorities under pressure.
• Experience interpreting blueprints and technical documents.
• Demonstrated ability to guide and support reps and customers in technical discussions.
• Strong organizational and communication skills are required. 

Preferred:

• 2 years or more HVAC coil experience.
• Familiarity with AHU systems and fan performance.
• Experience working with independent sales reps and consulting engineers.
• ERP system experience (Infor Syteline preferred), BOM configurator
• Exposure to customer-facing roles, rep development, or business growth initiatives.
• Technical proficiency in HVAC coil design and performance
• Ability to interpret specifications and drawings and develop custom coil solutions
• Strong communication and relationship-building skills for supporting reps and customers
• Proficiency in Microsoft Office; experience with ERP systems (Infor Syteline preferred) and BOM configurators is a plus
• Bachelor’s degree in Engineering or related field required; HVAC coil experience (2+ years) preferred
• Familiarity with AHU systems, fan performance, and working with independent sales reps
• Organizational skills and ability to manage multiple priorities under pressure
• Travel up to 20%

Success Traits:

• High energy and proactive mindset.
• Strong relationship-building skills.
• Commercial curiosity — interest in how technical solutions drive business outcomes.
• Comfortable navigating ambiguity and solving complex problems.
• Collaborative spirit with a desire to contribute beyond the technical scope.

Nortek Air Solutions, LLC, offers a comprehensive compensation and benefits package. To learn more about Nortek Air Solutions, please visit our company website at http://www.nortekair.com/

About Nortek Air Solutions:

Nortek Air Solutions, LLC (NAS) is a Madison Industries company. Madison Industries is on of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier, and more productive by creating innovative solutions that deliver outstanding customer value.

NAS is the largest manufacturer of custom heating, ventilation, and air conditioning (HVAC) equipment in North America. Its products include FANWALL TECHNOLOGY®, air handlers, packaged DX, vertical self-contained systems, energy recovery ventilators with integrated heating and cooling systems, coils and more. NAS has five strategically located manufacturing facilities which encompass over 2 million square feet of clean space and 180 sales representative offices. NAS’s brands are known for innovation and advanced technology and provide customers with product solutions for every industrial need including commercial air handlers, clean room systems, and mission critical technology. NAS’s end markets include healthcare, education, industrial, commercial, clean rooms, and data centers.

Nortek Air Solutions, LLC, is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law.

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