Job Description

Responsibilities: Troubleshooting, configuring, and remote deployment of routers, switches, and firewalls, as well as wireless technologies such as access points, cloud keys, and wireless controllers.

Escalation points to L1 help desk engineers
Trouble tickets and opportunity tickets/requests
Stage and configure devices
Configure monitoring tools
Respond to and resolve escalated network incidents and service requests.
Perform root cause analysis and implement solutions to prevent recurrence.
Troubleshoot complex network issues, including routing, switching, and firewall-related problems.
Monitor network performance and ensure system availability and reliability for client networks.
Troubleshoot network problems and outages, schedule upgrades, and collaborate with network architects on network optimization for clients.
Perform network maintenance and system upgrades, including service packs, patches, hotfixes, and security configurations for client networks.
Monitor client network performance and test for weaknesses.
Provide escalated support and troubleshooting to resolve client issues.
Liaise with vendors and other IT personnel for problem resolution.

Experience Requirements: 3+ years working with the following

Proven hands-on network engineering experience
Deep understanding of netwknowledgeols
Solid understanding of OSI or TCP/IP model
Experience with network diagnostic, monitoring, and analysis tools - 3 years
Working knowledge of network operating systems (Cisco IOS, Juniper JUNOS, etc.)
Hands-on experience with hardware (e.g., Cisco, Fortinet, HP) and network cabling installation 3 years
Ability to work independently and as part of a team
Strong problem-solving skills and attention to detail
Excellent communication and documentation skills
Ability to manage multiple client projects and prioritize tasks effectively
Relevant certifications (e.g., CCNA, CCNP, JNCIA, etc.) - Desirable

GENESYS Consulting Services, Inc. is proud to be an equal-opportunity employer.

Job Tags

Permanent employment, Contract work, Remote job,

Similar Jobs

UFI Transportation LLC

OTR Truck Driver / California Job at UFI Transportation LLC

Looking for OTR drivers. $750 sign on fee. Also, offering $750 for any driver referrals. Competitive entry level pay. Great benefits... ...Medical Card, Social Security Card and drug screen required. No experience required, however if no experience a 4 week training program...

Rolls-Royce

Airline Support Team Service Representative Job at Rolls-Royce

Airline Support Team Service Representative Location Atlanta, GA : Airline Support Team Service... ...a field service representative, you will work with a team that provides Operational... ...can balance their time between the office, home or another remote location. It's a locally...

Andy Davis Trucking LLC

Class A CDL-Owner Operator Needed Job Job at Andy Davis Trucking LLC

Class A CDL-Owner Operator Needed JobAndy Davis Trucking, LLC -Sedalia, Colorado Andy Davis Trucking, LLC is a family owned flatbed trucking company located in Sedalia, Colorado. We haul building material, machinery, oversize loads, industrial equipment, and much more...

ThirdChannel

PUMA Visual Merchandiser Job at ThirdChannel

...We are looking for experienced visual merchandisers with a passion for the PUMA brand! Are you detail oriented, active and have a genuine passion for PUMA footwear and apparel? If so, this opportunity would be a perfect fit for you! PUMA is a German multinational...

Alaskan Angling Adventures

Kenai and/or Russian River Fishing Guide Job at Alaskan Angling Adventures

...seeking an enthusiastic and knowledgeable Kenai and/or Russian River Fishing Guide to join our team. This role is perfect for individuals... ...they would prefer these amenities. -Provided Equipment: Drift boats (for qualified guides), company vehicle, rods & reels, all...

Network Engineer Job at GENESYS Consulting Services, Inc., Albany, NY

RWdTQWhmVFRyZkRrbk9mR1llNmhEaFVYa2c9PQ==