Job Description

Relevant Experience: 9+ Years

Duties & Responsibilities:

• Facilitate requirements gathering sessions with stake holders.
• Assist Product owner in building product road maps in line with organizational priorities.
• Analyse AS-IS process to identify gaps and needs in existing processes and systems.
• Develop To-Be process addressing all gaps and needs of customers.
• Work with stake holders to understand and gather requirements.
• Elicit functional requirements and develop user stories in Agile framework.
• Co-ordinate ad-hoc meetings with SMEs for requirement clarifications/elaboration
• Guide offshore business analysts in line with product road map to ensure sufficient backlog for team to develop increment
• Good experience and understanding of Scrum in developing epics, user stories, supplementary requirements and business rules
• Create Mock-ups and Wireframes as part of requirements elaboration and user stories (JIRA)
• Facilitate client review and requirements approval
• Brainstorm with clients and help them prioritize requirements for each sprint and arrive at timelines.
• Maintain and groom product backlog
• Facilitate walkthrough sessions for Development and QA teams
• Root cause analysis for the defects encountered by business users during UAT
• Change request management for new features and enhancements identified during sprint
• Leadership management Reviews Prepare presentations showcasing Project Metrics, risks and mitigation strategies.

Required Skills:

• 7+yrs of Expertise as Business Analyst in Banking domain (CRM, Retail and Commercial)
• CPBA (Certified Pega Business Architect)
• Strong understanding of Business Process Automation tools like Pega
• Experience in Agile Scrum Methodology
• Hands on experience in JIRA
• Banking Domain Experience (CRM, Retail and Commercial)

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