Remote Account Success Manager Job at jobgether, Remote

SHdhQmhmWFNyZmZsbWViSWFPMmhEaFlSbkE9PQ==
  • jobgether
  • Remote

Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this role, you will be pivotal in driving the adoption of audio AI technology across Southern Europe. Your mission will involve engaging with customers directly to ensure they successfully leverage our innovative platform. By analyzing product usage, you'll identify friction points and propose tailored solutions that enhance customer experience and engagement. Collaborating closely with various teams, your goal is to drive commercial outcomes that contribute to lasting relationships and sustained revenue growth. Your impact will not only be measured by retention metrics but also through the excitement and satisfaction of our clients using our cutting-edge technology.

Accountabilities

  • Drive adoption of the audio AI platform across Southern Europe.
  • Administer onboarding and enablement tactics for various products.
  • Analyze product usage and performance to identify and address issues.
  • Collaborate with Sales, Engineering, and Customer Success leadership.
  • Identify expansion opportunities and drive renewals and upsells.
  • Measure success through Gross Revenue Retention and Net Revenue Retention.

Requirements

  • 5+ years of Customer Success or Account Management experience in complex B2B SaaS.
  • Fluent in Italian or Spanish and English.
  • Experience with AI agents and API integrations.
  • Proven track record in driving revenue outcomes.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Understanding of the Southern Europe market landscape.
  • Self-motivated and capable of working independently.

Benefits

  • Innovative culture with a focus on defining the trajectory of AI.
  • Dynamic growth paths and opportunities to drive impact.
  • Proactive support for professional development.
  • Annual stipend for social travel with colleagues.
  • Annual company offsite in different global locations.
  • Monthly co-working stipend for remote workers.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Tags

Full time,

Similar Jobs

The Lifetime Value Co.

Social Media Content Manager Job at The Lifetime Value Co.

 ...Value Co. is looking for a data-driven Social Media Strategy & Content Manager to own the voice and presence of our...  ... they lead it. At LTV, we all work closely together across teams so...  ...Competitive Annual Performance Bonus ~ Home Utility Bonus ~ Great health... 

Rausch Companies

Financial Analyst (Entry Level) Job at Rausch Companies

 ...Description The Financial Analyst will play a key role in supporting the financial reporting...  ...offers hands-on experience with project-level financial models, corporate...  ...Qualifications Bachelors degree in Finance, Accounting, Economics, or a related field... 

Mayo Clinic

Interventional Cardiologist Job at Mayo Clinic

 ...Retirement: Competitive retirement package to secure your future. Responsibilities Mayo Clinic seeks a BC/BE interventional cardiologist to join the Department of Cardiovascular Medicine at its Mayo Clinic Health System practice in La Crosse, Wisconsin, located on... 

Kyndryl

Director, Business Development Deal Coach Job at Kyndryl

 ...equitable, inclusive world for our employees, our customers and our communities.**The Role**Join Kyndryl as a Director, Business Development Deal Coach and take your career to new heights. We are seeking an exceptional individual who thrives in a fast-paced, high-stakes... 

Cleveland Clinic

Pediatric Neurosurgeon Job at Cleveland Clinic

 ...Neurological Institute together with the Children's Institute is seeking a Board Certified or Board Eligible, fellowship trained Pediatric Neurosurgeon to help build and grow the pediatric neurosurgery program at the main campus in Cleveland, Ohio. The ideal candidate will be...