Job Description
Summary
The position is located at the GLA Healthcare System West Los Angeles Campus within the Community Engagement and Reintegration Service (CERS). The Social Worker assigned to the Community Resource and Referral Center (CRRC Welcome Center). The Social Worker's primary assignment is to provide direct services conducting bio/psycho/ social assessment of homeless Veterans and providing brief case management and referral services secure - safe - affordable - transitional and/or permanent housing options.
Qualifications
Basic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
- Education: Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
- Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
- A doctoral degree in social work may not be substituted for the master's degree in social work
- Verification of the degree can be made by going to to verify that the social work degree meets the accreditation standards for a Master of Social Work
- Licensure: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
- Current state requirements may be found by going to
- (1) Exception: VHA may waive the licensure or certification requirement for persons who are otherwise qualified - pending completion of state prerequisites for licensure/certification examinations
- This exception only applies at the GS-9 grade level
- For the GS-11 grade level and above - the candidate must be licensed or certified
- English Language Proficiency: Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level
- Current state requirements may be found by going to
- (1) Exception: VHA may waive the licensure or certification requirement for persons who are otherwise qualified - pending completion of state prerequisites for licensure/certification examinations
- This exception only applies at the GS-9 grade level
- For the GS-11 grade level and above - the candidate must be licensed or certified
- May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
- Grandfather Provisions: All persons employed in VHA in this occupation on 10 September 2019 are considered to have met all qualification requirements for the title - series and grade held - including positive education and licensure or certification that are part of the basic requirements of the occupation
- For employees who do not meet all of the basic requirements in this standard - but who met the qualifications applicable to the position at the time they were appointed to it - they will be reviewed based on the referenced VA Handbook below
- Grade Determinations: GS-09 qualifications: Experience - Education - and Licensure: None beyond the basic requirements
- Knowledge - Skills and Abilities (KSAs): In addition to the experience above - the candidate must demonstrate all of the following KSAs
- (a) Ability to work with Veterans and family members from various socioeconomic - cultural - ethnic - educational - and other diversified backgrounds utilizing counseling skills
- (b) Ability to assess the psychosocial functioning and needs of Veterans and their family members - and to formulate and implement a treatment plan - identifying the Veterans problems - strengths - weaknesses - coping skills - and assistance needed
- (c) Ability to implement treatment modalities in working with individuals - families - and groups to achieve treatment goals
- This requires judgment and skill in utilizing supportive - problem solving - or crisis intervention techniques
- (d) Ability to establish and maintain effective working relationships and communicate with clients - staff - and representatives of community agencies
- (e) Fundamental knowledge of medical and mental health diagnoses - disabilities - and treatment procedures
- This includes acute - chronic - and traumatic illnesses/injuries
- common medications and their effects/side effects
- and medical terminology
- GS-11 qualifications: Experience and Licensure: Appointment to the GS-11 grade level requires completion of a minimum of one year of post-MSW experience equivalent to the GS-9 grade level in the field of health care or other social work-related settings - (VA or non-VA experience) and licensure or certification in a state at the independent practice level
- OR In addition to meeting basic requirements - a doctoral degree in social work from a school of social work may be substituted for the required one year of professional social work experience in a clinical setting
- OR In addition to meeting basic requirements - a doctoral degree in social work from a school of social work may be substituted for the required one year of professional social work experience in a clinical setting
- Knowledge - Skills and Abilities (KSAs): In addition to the experience above - the candidate must demonstrate all of the following KSAs: (a) Knowledge of community resources - how to make appropriate referrals to community and other governmental agencies for services - and ability to coordinate services
- (b) Skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic - cultural - ethnic - educational and other diversified backgrounds
- (c) Knowledge of medical and mental health diagnoses - disabilities and treatment procedures (i.e
- acute - chronic and traumatic illnesses/injuries - common medications and their effects/side effects - and medical terminology) to formulate a treatment plan
- (d) Skill in independently implementing different treatment modalities in working with individuals - families - and groups who are experiencing a variety of psychiatric - medical - and social problems to achieve treatment goals
- (e) Ability to provide consultation services to new social workers - social work graduate students - and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment
- References: September 10 - 2019 VA HANDBOOK 5005/120 PART II APPENDIX G39.The full performance level of this vacancy is GS-11
- The actual grade at which an applicant may be selected for this vacancy is in the range of GS-09 to GS-11
- Physical Requirements: Traveling throughout the medical center and the community is required - as is performing activities involving sitting - walking - and standing - bending and carrying such items as books - papers - and files
- In carrying out responsibilities it will be necessary for the incumbent to travel into the community where he/she conducts interviews with the veterans - their families - representatives of community health and welfare agencies and law enforcement agencies.
Duties
- VA Careers - Social Work: Provide a wide range of services - including assessments - referrals - short-term case management - advocacy - service coordination - and linkage with VA and community resources
- Provide a full range of social work services within commonly accepted standards of social work practice and with clinical supervision - which includes case work - individual - family and group counseling - discharge planning - case management and other services as appropriate
- Evaluate and assess veterans at risk of danger to self and/or others and utilize the appropriate emergency channels within the VA system or local community dispatch agents to address the crisis
- Provide consultation services to other VA staff regarding the psychosocial needs of homeless Veterans and the impact of psychosocial problems on healthcare - adherence to treatment - and housing plans
- Maintain a level of productivity and quality consistent with the complexity of the assignment and consistent with Social Work standards - Joint Commission standards - and VA professional standards
- Perform timely accountability functions: 1) document all contacts with veterans in the electronic health record charts
- 2) complete statistical and other reports in accordance with VA CERS and respective professional discipline service policies
- Assist with - develop - and/or facilitate development and implementation of site-specific social work programming
- Participate in conducting team conferences to promote professional development - training - and coordination of service delivery
- Complete mandatory and service line related trainings as assigned or offered
- Complete National Call Center for Homeless Veteran hotline calls and document in the patient's clinical record utilizing CPRS
- Work Schedule: Monday to Friday 8:00am-4:30PM Telework: Not Authorized Virtual: This is not a virtual position
- Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Not Authorized
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About Veterans Affairs, Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.
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