Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The ServiceNow Security Organization (SSO)

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact.

Position Overview:

ServiceNow is dedicated to delivering innovative solutions while maintaining the highest standards of security. Our Red Team plays a crucial role in safeguarding our assets through real-world attack simulations and collaborative defense strategies.

We are seeking a highly skilled and experienced Staff Red Team Engineer to join our Red Team. In this role, you will be responsible for executing sophisticated red team engagements to identify vulnerabilities within our systems, networks, and applications.

Through these engagements, you will demonstrate viable paths an attacker might take to breach our defenses. You will also lead more narrowly scoped penetration tests against internal services and generative AI systems. This position requires a blend of technical expertise, strategic thinking, and effective communication to drive a strong security culture and influence change across the organization.

What you get to do in this role:

• Develop comprehensive test plans and strategies for security assessments, ensuring thorough coverage of critical assets and systems.
• Communicate findings, risks, and recommendations to stakeholders at various levels within the organization, translating technical issues into business impacts.
• Collaborate with security and development teams to prioritize and remediate identified vulnerabilities.
• Stay abreast of the latest cyber security threats, trends, and attack techniques; continuously improve our testing methodologies and tools.
• Mentor and guide team members, fostering a culture of continuous learning and improvement within the Red Team.

Qualifications

Ideal Profile:

• Proven experience in red teaming and/or penetration testing within large organizations.
• Strong technical skills in offensive security with experience testing public cloud, Kubernetes, Active Directory, and Generative AI systems.
• Excellent communication skills, with the ability to effectively engage with stakeholders at all levels.
• Demonstrated ability to create detailed test plans and lead complex testing engagements.
• A proactive mindset, with a passion for driving change and strengthening security culture.

To be successful in this role you have:

• Typically requires a minimum of 8 years of related experience; a Masters degree with 6 years of experience in cyber security, with a focus on red teaming and penetration testing.
• Deep understanding of cyber security principles and best practices.
• Experience with scripting and programming languages (e.g., Python, PowerShell, Bash)
• DevOps experience is a plus
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

#SecurityJobs

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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