Virtual Receptionist (U.S. and Mexico Only) Job at Smith.ai, Remote

SHdLQmhQUFdxUGJybU9ETmErbW1EeHNWa0E9PQ==
  • Smith.ai
  • Remote

Job Description

Join Our Team as a Virtual Receptionist – Where Every Call Counts!

**Who We Are:** We're more than just an answering service – we're the front line for clients across various industries, handling incoming calls, client intake, and essential call qualifications with warmth, professionalism, and precision. Our Virtual Receptionists are the heart of our operation, delivering exceptional service while working remotely.

**What You’ll Do:**

* Manage inbound calls with a welcoming tone and attentive ear.
* Efficiently screen and transfer calls, ensuring clients are connected to the right contact.
* Take clear, concise messages and accurately document client interactions.
* Qualify leads by asking targeted questions to gather essential information.
* Handle multiple clients with varying needs, adapting to different communication styles.

**Why You’ll Love It Here:**

* Work from the comfort of your home – no commute, no dress code!
* Gain valuable experience in customer service, client management, and communication.
* Be part of a dynamic team that values your contribution and fosters a supportive environment.

**Who We’re Looking For:**

* You’re a strong communicator who can stay calm under pressure.
* You’re quick on your feet and can handle back-to-back calls with professionalism.
* You’re tech-savvy and comfortable using call management software and CRM tools.
* You’re a problem solver who thrives in a fast-paced environment.

**Requirements:**

* 1+ year of customer service or call center experience (remote experience is a plus!)
* Reliable internet connection and a quiet, distraction-free workspace.
* Availability to work 25-40 hours per week, with shifts during business hours (8 AM - 6 PM ET).
* High-speed internet connection with a minimum of 50 Mbps download and 10 Mbps upload.

**Ready to Apply?** If you’re ready to make a real impact while working from home, we’d love to hear from you! Apply now and join a team that’s all about connection, communication, and care.

Job Tags

Full time, Work from home, Shift work,

Similar Jobs

CAST Transportation

OTR Hazmat CDL A Driver Job at CAST Transportation

 ...a Family-owned Transportation company that has been in business since 1948 and is still going strong! We are looking for OTR Drivers with HazMat to expand our team by 4 drivers, in the Kingston, TN, Tri- Cities, WA, Denver, CO, Metropolis, IL, Saint Louis, MO, and Andrews... 

The Comforted Canine

Dog Sitter Job at The Comforted Canine

 ...turning your passion for canines into a rewarding job? If so, The Comforted Canine is looking to contract immediately with a self-employed Dog Sitter in the San Diego metro area. The position is very flexible: you set your own hours, service area, and when you want... 

Texas Nursing Services

Registered Nurse Trauma OR Job at Texas Nursing Services

 ...Registered Nurse - Trauma OR Location: Miami, FL Schedule: Full-Time Nights (Rotating Weekends) Compensation & Benefits: Pay Range: $39.57 $53.34 per hour (based on 17+ years of experience) Sign-On Bonus: Case-by-case basis Company Overview:... 

Getrepr

Home Based Data Entry Typist Job at Getrepr

 ...offers a home-based role dedicated to precise data management and digital recordkeeping. The...  ... Ensure the accurate and timely entry of data from various sources into designated...  ...Qualifications Demonstrates exceptional typing speed and accuracy with a strong emphasis... 

Moore Transportation

Class A Training in Auto Haul Job Job at Moore Transportation

Class A Training in Auto Haul JobMoore Transport specializes in shipping new vehicles from Manufacturers to dealerships. Our manufacturers...  ...We are now hiring experienced Class A CDL Drivers to train to be car haulers. This is considered an OTR position where drivers are...