Job Description

We are seeking a WIC Clinic Coordinator .

The purpose of the WIC Clinic Coordinator position is,

• To obtain socio-economic, health, and dietary information and identify problems that would determine a client's eligibility for the federally funded Supplemental Nutritional Program (WIC)
• To manage the central WIC office by providing clerical and administrative support to 15 sites, clinic staff, operations manager, and program coordinator.

Specific Duties & Responsibilities

• Answers multi-line telephone system, screens callers and makes proper decisions, e.g., schedules client/participant appointments, resolves issues, or redirects to appropriate personnel.
• Conduct initial certification and recertification.
• Collect anthropometric and hematological data.
• Accurately obtains/documents and enters information in the WOW system, such as proof of residence, identity, proof of income, and proof of pregnancy if applicable.
• Provide primary and secondary nutrition education.
• Follow established federal and state guidelines and the applicants' dietary/health requirements and preferences.
• Evaluate the need for and refer clients to other health, food assistance, and social services programs.
• Order nutrition education and breastfeeding materials from the State Distribution Center; track, distribute, maintain inventory, and arrange transport of the items from the central office to the sites.
• Operate personal computer to access e-mail, electronic calendars, and other basic office support software.
• Create and maintain files for documents.
• Responsible for accurately documenting staff's arrival/departure time.
• Assist with applying templates (classes and appointments) in the computer system.
• Coordinate time and location for staff meetings, transcript and disseminate meeting minutes.
• Manage and delegate work assignments for office support staff.
• Assist with monitoring and maintaining local agency caseload assignment.

Minimum Qualifications

• High School Diploma or graduation equivalent.
• Three years related experience. Requires an understanding of changing reimbursement policies and third party reimbursement.
• Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Able to work independently.
• Excellent computer skills (proficiency in Microsoft Teams, Microsoft Word, and Microsoft Excel).
• Fluent in English and Spanish.
• Excellent time management and communication (verbal and written) skills.
• Experience working with multicultural and special needs populations.
• Ability to provide excellent participant-centered customer service; basic nutrition knowledge.
• Must be willing to travel to various sites and perform other duties as assigned by the immediate supervisor or program coordinator.
• Previous WIC experience.

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here:

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

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