We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
05 - 176283 kd We are seeking an experienced CNC Machine Operator to work a first shift position from 5:30 a.m. to 4 p.m. Qualified candidates must have strong CNC Machine operation experience, must be mechanically inclined, and must be safety-conscious with the...
...STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for... ...to keep communities safe. POSITION SUMMARY The Cab Line Assembler will install a variety of new components into the newly made...
...this role is perfect for you! Position: Nurse Practitioner (Entry Level) Why Choose Steel City South Pediatrics? Make... ...alongside a team of mentors and skilled healthcare professionals. Relocation Support : If youre planning to move to Pittsburgh, well make...
...Senior Staff Accountant- $70-80k - In Office Our client is looking for a Senior Staff Accountant to join their dynamic team. This person will report to the Corporate Controller. This is a highly visible position. Duties include: Accurately process all customer...
...hourly and travel compensation, you'll also receive paid bi-monthly training from brand partners to gain product knowledge and build merchandising skills. Love to travel? While not required, you'll open up the opportunity to relocate with ThirdChannel to other retail markets...